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Traditional chargers are specifically suited to the device they came with. This charger is different. Using the latest USB-C Power Delivery technology it can charge most late model laptops, tablets and phones. Using USB Power Delivery technology the charger automatically selects the most appropriate power output to suit each device and charge them safely. This charger can provide up to 100W of power to high powered devices –the maximum amount supported by the USB Power Delivery standard. The charger can also charge USB devices that don’t support USB Power Delivery (requires a suitable adapter cable for devices which have a USB-A or Lightning charging port)
General
What cables does this include?
This charger includes a single, USB-C to USB-C cable capable of 100W charging speeds. This is ideal for high-power devices like a laptop or portable game system.
Can this charge my laptop?
This charger is designed for charging regular laptops with USB-C PD (Power Delivery) or Thunderbolt 3/4 ports.
This includes all modern MacBooks.
To find out if your computer's USB-C ports support Power Delivery, look for a port with a battery or power icon next to it. If there is none, consult the product manual or manufacturer's website to find out which, if any, USB-C ports are
High-performance laptops, particularly gaming laptops, often require more than 100W during operation and should not be used with this charger.
This includes all modern MacBooks.
To find out if your computer's USB-C ports support Power Delivery, look for a port with a battery or power icon next to it. If there is none, consult the product manual or manufacturer's website to find out which, if any, USB-C ports are
High-performance laptops, particularly gaming laptops, often require more than 100W during operation and should not be used with this charger.
Compatibility
Can this charge my iPhone?
Yes, although you will need to provide your own USB-C to Lightning cable.
Can this charge my Android phone?
WirelessMatrix wireless chargers are compatible with any Android phone that supports Qi wireless charging.
They can deliver power at speeds up to 15W.
Almost all modern Android phones that support wireless charging use Qi, and can charge with Matrix.
This includes:
Samsung Galaxy S7 or later
Samsung Note 5 or later
Samsung Galaxy Z/Flip and Fold
Google Pixel 3 or later
To use a Qi-charging phone with a Matrix magnetic charger, you will need to attach the included Magnetic Support Ring onto the back of your phone or case.
To make this as easy as possible, Matrix chargers include an alignment tool with measurements for the most popular Android phones, to ensure the ring correctly aligns your phone to its optimal charging position.
The Matrix Magnetic Charging Dock also features a second, flat Qi-charging cradle which can charge a Qi-compatible phone at a speed of 5W.
Wired
The Matrix Wireless Power Bank and Magnetic Charging Dock also support 7.5W wired charging over a USB-C cable for phones that do not support wireless charging.
They can deliver power at speeds up to 15W.
Almost all modern Android phones that support wireless charging use Qi, and can charge with Matrix.
This includes:
Samsung Galaxy S7 or later
Samsung Note 5 or later
Samsung Galaxy Z/Flip and Fold
Google Pixel 3 or later
To use a Qi-charging phone with a Matrix magnetic charger, you will need to attach the included Magnetic Support Ring onto the back of your phone or case.
To make this as easy as possible, Matrix chargers include an alignment tool with measurements for the most popular Android phones, to ensure the ring correctly aligns your phone to its optimal charging position.
The Matrix Magnetic Charging Dock also features a second, flat Qi-charging cradle which can charge a Qi-compatible phone at a speed of 5W.
Wired
The Matrix Wireless Power Bank and Magnetic Charging Dock also support 7.5W wired charging over a USB-C cable for phones that do not support wireless charging.
Troubleshooting
Why isn't my laptop charging?
Not all laptop USB-C ports support charging using USB-C Power Delivery. Many laptops only support charging on one of their USB-C ports.
Ensure you connect the charging cable to a port on the laptop which supports charging.
Ensure you connect the charging cable to a port on the laptop which supports charging.
My laptop is charging slowly
Ensure you connect high powered devices such as laptops to the top USB-C port. This port is designed for high power charging and provides more power than the USB-C port below it.Certain high-performance laptops can use 100W or more of power when performing demanding tasks. The laptop will charge more rapidly when the processing demand is reduced.
Ensure you use the charging cable supplied with the charger or another 5A (100W) USB-C cable when charging laptops. Most USB-C cables only support charging at up to 3A (60W) or below and won’t allow some laptops to charge at full speed.
Ensure you use the charging cable supplied with the charger or another 5A (100W) USB-C cable when charging laptops. Most USB-C cables only support charging at up to 3A (60W) or below and won’t allow some laptops to charge at full speed.
